Privacy Policy

Gridanta Limited ("Gridanta", "we", "us" or "our") provides property intelligence and solar prospecting services. We are the controller of personal data described in this policy unless we say otherwise.

We may collect:

• Account information, such as your name, email address, organisation and login details;
• Service data, such as searches, shortlists, saved properties, preferences and information you submit;
• Technical and usage data, such as IP address, browser, device, pages viewed and diagnostic events;
• Communications you send to us, including support requests and feedback; and
• Property and professional information from public records, licensed datasets and other third-party sources, which may include names and business contact details connected with properties or organisations.

We use personal data to:

• provide, operate and personalise Gridanta;
• authenticate users and administer accounts;
• respond to enquiries and provide support;
• maintain security, prevent misuse and diagnose problems;
• understand and improve our services;
• meet legal, regulatory and contractual obligations; and
• send service messages and, where permitted, relevant product updates.

We process personal data where necessary to perform our contract with you, pursue legitimate interests such as operating, securing and improving Gridanta, comply with legal obligations, or where you have given consent. When we rely on legitimate interests, we balance those interests against your rights.

We may share personal data with:

• service providers that support hosting, authentication, analytics, communications, mapping and customer support;
• other authorised members of your Gridanta organisation;
• professional advisers, regulators, law enforcement or courts where necessary; and
• a buyer or successor if Gridanta is involved in a merger, acquisition, financing or sale of assets.

We do not sell your personal data.

Some suppliers may process data outside the United Kingdom. When personal data is transferred internationally, we use appropriate safeguards required by data protection law, such as adequacy regulations or approved contractual protections.

We retain personal data only for as long as needed for the purposes described in this policy, including to meet legal, accounting and security requirements. We use appropriate technical and organisational measures to protect it, although no online service can guarantee absolute security.

Depending on your circumstances, you may have rights to access, correct, erase, restrict or object to our use of your personal data, to receive a portable copy, or to withdraw consent.

To exercise a right, email [email protected]. You may also complain to the UK Information Commissioner's Office or your local data protection authority.

Gridanta uses cookies and similar technologies that are necessary for authentication, security and core functionality. We may also use analytics to understand how the service performs and is used. Where required, we will ask for consent before using non-essential cookies.

We may update this policy as Gridanta or the law changes. We will publish the updated version here and change the effective date. We will provide additional notice when a change materially affects your rights.

Questions or requests about privacy can be sent to [email protected].